Email Templates

Email Templates


With Eventora you have complete control over all email messages received by your attendees / applicants! 
Edit the subject and body of the automated confirmation and invitation messages to perfectly match your event and provide useful information to the participants.

Edit Email Templates

  1. Go to Event > Customize > Templates.
  2. Click the icon on the right, to edit each email template.
  3. Modify the Subject and Body of the email.
  4. Edit SMS and Viber message. (only if the feature is active)
  5. Press Save.
  6. Create a new email template by clicking on the  button.
  7. Or, clone an existing template by clicking on the  icon.
  8. To send your email templates, go to Manage > Contact attendees.
    For more information, check out our     Communication with Participants (Reminder Email) tutorial. 

Main Email Templates

Main

RSVP: RSVPs are invitations that you can send to specific guests. Guests who receive the RSVP can respond positively or negatively to your invitation, and you will be notified accordingly. Those who respond positively will receive an email with their entry ticket/e-ticket.
See more information on how to send and manage your RSVPs by clicking here.

Registration Confirmation: Sent when someone successfully registers to your event. This email also includes the entry ticket/e-ticket, which can be added to "Wallet" or printed by the recipient.

Contact Email: Sent for contacting your guest. Useful for sending reminder emails.

Registration Completed Page: The web page to which the user is redirected after a successfully registering.

Messages in the "Main" category need to be reviewed and, if you wish, edited.
You can edit the message categories listed below only if you intend to activate / use them.

Registration (Advanced)

Complimentary: Free invitations you can send to specific guests. Guests receiving the complimentary invitation do not need to respond with their attendance, unlike RSVPs. Their entry ticket/e-ticket is attached to the email they receive.
See more information about sending complimentary invitations by clicking here.

Registration Confirmation No ticket: Sent when someone successfully registers for your event. This email does NOT include an entry ticket/e-ticket.
(This option is useful for events without physical presence)

Payment

 Bank Deposit:  The email received by anyone choosing to pay via bank deposit. This email does not include the entry ticket/e-ticket. It is sent later when you mark this reservation as Paid:
  1. Go to Manage > Registrations.
  2. Select the green icon  next to the recipients name. 
  3. Click on "Set as Paid and send tickets".
 Bank Deposit: The web page to which the user is redirected after successful registration/payment.

 PayByBank: The email received by anyone choosing to pay via PayByBank. This email does not include the entry ticket/e-ticket. It is automatically sent later when the participant completes the payment.

 PayByBank: The web page to which the user is redirected with instructions.

 Cash: The email received by anyone choosing to pay with cash. This email includes the entry ticket/e-ticket with payment pending indication, and can be added to "Wallet" or printed by the recipient. 

    • Related Articles

    • Video: Email Templates

    • Send Confirmation Email Without Ticket

      If you do not wish to include a ticket within the registration confirmation email: Go to Event > Settings. Click on Email Template Options. Under Send tickets by email, select Never. Press Save. Go to Event > Customize > Templates. Click on ...

    • Communication with Participants (Reminder Email)

      The following instructions do not concern the resend of RSVP invitations. If you wish to resend RSVP invitations to those who have not responded, go to Manage > Resend RSVPs. See related instructions here: Guide for Sending and Managing RSVPs. Email ...

    • Email Settings

      To configure settings related to your email addresses: Go to Event > Settings Select "E-mail, SMS, Notifications" Edit the following fields: Contact email address: This email address receives correspondence from users and notifications from Eventora ...

    • Email Notifications

      You can receive e-mail notifications in several cases: when someone registers in your event when someone applies to attend your event (see more about applications by clicking here) when an attendee updates their registration details using Edit Order ...