The instructions below do not apply to resend RSVP invitations. If you would like to resend RSVP invitations to non-responders go to Invitations> Resend RSVPs.
Α. Configuring reminder email
- Go Event > Customize > Templates > Contact Email - OtherReminder
- Then click Add New Template or edit an existing one by clicking the pencil icon
- Configure the theme and text of the email template and click Save.
Β. Send reminder email
Go Manage > Contact attendees
From this page you can choose whether to send reminder email to all participants or apply filters to send to specific participants.
Step 1. Select Recipients
You can choose whether the email will be sent to the registrations contact persons or to all participants.
You can also choose whether to send the email only to those who have paid.
If you want to send a payment reminder, select Send to registration contact persons so that they only receive the reminder for payment.
Step 2. Select a registration type
You can send emails only to specific ticket types.
Step 3. Send by email / sms
If you have sms enabled, you will be able to send reminder via this option.
If you would like to enable sms sending contact us
Step 4. Select an e-mail template
Choose Other Reminder Email or an offline payment template if you send a reminder to those who haven't paid yet.
You can also re-attach Ticket by checking the option Attach Tickets.
Finally, click Preview and then Send.