Guide for Sending and Managing RSVPs

Guide for Sending and Managing RSVPs

RSVPs are invitations that you can send to specific guests. Guests receiving the RSVP can respond positively or negatively to your invitation, and you will be notified accordingly. Those who respond positively will receive an email with their entry pass/e-ticket.

Sending RSVPs

  1. Go to Event > Customize > Templates
  2. Under Main, click the icon  next to the RSVP template.
  3. Edit details.
  4. Click Save.

Individual Sending

  1. Select the icon  in the upper right corner > RSVP.
  2. Choose the email template and language.
  3. Click Next.
  4. Enable Send by email and/or Send by SMS (active only if SMS sending service is enabled).
  5. Select ticket type and quantity.
  6. Click Next.
  7. Fill in the fields for Salutation, First Name, Last Name, Email, and any other desired fields.
  8. Click Create RSVP.
You can optionally fill in fields like Company, Title, Source for easier follow-up.

Bulk Sending

  1. Complete your guest list by following the instructions by clicking here.
  2. Go to Manage > Send RSVPs.
  3. Upload the Excel file with your guest list.
  4. Select the ticket type.
  5. Select the sender email.
  6. Select the template and language.
  7. Click Preview 
  8. Make sure all details are correct, then click Upload file and send.
After submitting the RSVPs, you can track the responses by following the relevant instructions:  Managing RSVPs

Resending RSVPs to those who haven't responded

  1. Go to Manage > Resend RSVPs.
  2. See the number of emails that have not replied next to Emails in the top left.
  3. Select which tickets to resend, the source, and the delivery method (email/SMS).
  4. Choose the template.
  5. Click Preview to review.
  6. Check if all details are correct and click Send.

Managing RSVPs 

Viewing RSVP Responses

  1. Go to Manage > Registrations.
  2. Click on the filter All (Registrations / RSVPs).

You can download the responses in Excel by clicking the Export icon in the top right.

Viewing responses with graphical representation

Go to Reports > More > Dashboard.

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