Guide for Sending and Managing RSVPs

Guide for Sending and Managing RSVPs

Info
RSVPs are invitations that you can send to specific guests. Guests receiving the RSVP can respond positively or negatively to your invitation, and you will be notified accordingly. Those who respond positively will receive an email with their entry pass/e-ticket.

Send RSVPs

Bulk Sending

  1. Go to Manage > Send RSVPs.
  2. Download the Excel template and fill in your guest's details. For more information, check out our guide on How to Fill in the Guest List.
  3. Upload the Excel file with your guest list.
  4. Select the ticket type. You can even select disabled tickets, the RSVP recipient will be able to complete the registration process.
    Info
    You can select more than one ticket type if you wish. If you have selected 2 ticket types, when the recipient will respond "Yes", he will get both tickets.
    Info
    You can let the recipient select the ticket types and number of tickets  he prefers. To do this, click "Advanced" and click "The recipient will select the ticket types". In this case he will be able to choose only from enabled ticket types, not from disabled or hidden ticket types.
  5. Select the delivery method.
  6. Click Preview.
  7. Make sure all details are correct, then click Upload file and send.

Individual Sending

  1. Select the icon  in the upper right corner > RSVP.
  2. Click Next.
  3. Enable Send by email and/or Send by SMS (active only if SMS sending service is enabled).
  4. Select ticket type and quantity.
    You can even select disabled tickets, the RSVP recipient will be able to complete the registration process.
    Info
    You can select more than one ticket type if you wish. If you have selected 2 ticket types, when the recipient will respond "Yes", he will get both tickets.
    Info
    You can let the recipient select the ticket types and number of tickets  he prefers. To do this, click "Advanced" and click "The recipient will select the ticket types". In this case he will be able to choose only from enabled ticket types, not from disabled or hidden ticket types.
  5. Click Next.
  6. Fill in the fields for Salutation, First Name, Last Name, Email, and any other desired fields.
  7. Click Create RSVP.
  8. Select the  icon > Send RSVP.
  9. Press Next.
Idea
You can optionally fill in fields like Company, Title, Source for easier follow-up.

Manage RSVPs 

  1. Go to Manage > Registrations.
  2. Apply filters or search by name.
  3. Select All (Registrations / RSVPs), to see who has accepted or declined the invite.
Idea
Download the responses in Excel by clicking the Export icon in the top right.

Resend RSVPs

  1. Go to Manage > Resend RSVPs.
  2. See the number of emails that have not replied, next to Emails in the top left.
  3. Select which tickets to resend, the source, and the delivery method (email/SMS).
  4. Choose the template.
  5. Click on Preview.
  6. Check if all details are correct and click Send.