Guide for Sending Complimentary Invitations

Guide for Sending Complimentary Invitations

Complimentary Invitations are free invitations you can send to specific guests.
Guests receiving the Complimentary Invitation do not need to answer whether they will attend or not, like the RSVPs.
The email they receive will already include their e-ticket.
Complimentary Invitations are usually sent to guests who are already expected to attend the event (e.g., Speakers) 
  1. Go to Event > Customize > Templates.
  2. Under Registration (Advanced), click the icon  next to the Complimentary template to edit it.

Individual Sending

  1. Click the icon  in the top right corner > Complimentary.
  2. Select the email template and language.
  3. Click Next.
  4. Enable Send via email and/or Send via SMS (SMS option active only if the SMS sending service is enabled).
  5. Choose the ticket type and quantity.
  6. Click Next.
  7. Fill in the fields: Salutation, First Name, Last Name, Email, and any other desired fields.
  8. Click Create Complimentary.
If you choose to send a complimentary invitation for a ticket type that has a cost above 0, the cost will be waived.

Bulk Sending

  • Complete your guest list by following the instructions by clicking here.
  • Go to Manage > More > Import > Import Complimentary.
  • Upload the Excel file with your guest list.
  • Select the ticket type.
  • Select the sender email.
  • Select the template and language.
  • Click Preview 
  • Make sure all details are correct, then click Upload file and send.

      • Related Articles

      • Guide for Sending and Managing RSVPs

        RSVPs are invitations that you can send to specific guests. Guests receiving the RSVP can respond positively or negatively to your invitation, and you will be notified accordingly. Those who respond positively will receive an email with their entry ...
      • Guide for Ticket Sending

        If you have set tickets not to be sent automatically and want to send them manually at some point, or if you want to resend tickets: Individual Sending Go to Manage > Registrations. Find the participant you wish to contact. Click on the icon next to ...
      • Guide to Sending Registrations to Sponsors

        Go to Event > Setup > Ticket Types. Click on the icon at the top right to create a new ticket type. Disable the Enabled option. Add a title e.g. Sponsors. Set the Price to 0. Press Save. If you want to add fields, go to Event > Setup> Ticket Forms ...
      • Guide for Filling in the Guest List

        Download the template file Go to Manage > Send RSVPs. Download the Excel template by clicking on the blue button . (or download it from here). Instructions ATTENTION! Carefully read the instructions, as minor errors can occur. Complete the Excel ...
      • Instructions for Sending Registrations

        Register participants as an administrator, so they do not have to register themselves. Individual Registration Click on the icon > Registration. Select the email template and language. Click Next. Enable Send by email. Choose ticket type and ...