Complimentary Invitation Sending Guide

Complimentary Invitation Sending Guide

Complimentary tickets are tickets that you directly send to specific guests, for free.
Your guest don't have to register or pay, they just receive their complimentary ticket(s) by email.

Complimentary invitations are usually sent to guests that is already known that they will attend your event (e.g. speakers)

First, you need to customize your email template at Event > Customize > Templates > Advanced > Complimentary. 

Send Complimentary Invitation to 1 recipient

  1. Click  >  Complimentary 

  2. Select an email template and language and click Continue

  3. Check send by email

  4. Select ticket type and quantity (usually 1 if inviting 1 person) and click Continue
    If you choose a ticket type with price over 0, its price will become 0 (zero).

  5. Fill in the fields you want. Usually these are: salutation(eg Dear Sir), first name (eg Nikos), last name (eg Papadopoulos, email, etc.).

  6. Click Create Complimentary


Send Complimentary Invitations to multiple recipients

  1. Firstly, fill out your invitees list by following the instructions by clicking here.

  2. Go Manage > More > Send Complimentary Tickets

  3. Follow the steps outlined and click Preview to Check and then click Send.


    • Related Articles

    • RSVP Sending Guide

      RSVPs are invitations you can send to specific guests. Guests receiving RSVP may respond positively or negatively to your invitation, after which you will be notified. Those who respond positively will receive an e-mail to which their entry / ...

    • Branding and Designer's guide

      Design your event page, tickets, wallet, badges, invoices, etc. at Setup > CUSTOMIZE Dimensions and Examples See dimensions and examples here Description Event Page Header Image Event > Setup > Event Info Used for your event registration page. By ...

    • Public or Private Event?

      Public event​ The event page and ticket types (except the hidden ticket types) are accessible by everyone. Anyone can register to your event.  By default, events are public, so you need to set them to be private or accessible with a link. Access with ...

    • Video Conference Guide

      The video conference is carried out via a web browser. You are not required to install any additional software. Supported browsers: Chrome, Microsoft Edge, Firefox, Safari To start the video conference you need to click on the camera icon The first ...

    • Booking | Hotels

      Booking guide will be available soon.