- You can use as many mobile devices or laptops/tablets as you wish at each entry point.
- All check-ins are synchronized with Eventora, preventing the same ticket from being scanned more than once.
- When checking in guests, you can see their name, company, ticket type, assigned seat (if the seating service is selected), and payment status (if the event is paid).
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An internet connection is required for check-in use.
Why Check-In your attendees?
Check-in reports
- Get immediate insights on who has already arrived at your event and the total number of checked-in participants.
Reports > Check-Ins - View attendance charts.
Reports > More > Dashboard - Get instant numbers of check-ins.
Manage > Check-in
Send a thank you messages or a follow-up email to your participants
- Send emails to checked-in participants, either to update them during the event or to thank them afterward
Manage > Contact attendees.
Welcome your guests
- Personally welcome each participant upon arrival. Their name will automatically appear on a screen at the entrance.
Customize the welcome screen from: Manage > More > Advanced Check-In > Welcome
Send a welcome e-mail or SMS.
- Automatically send a personalized email or SMS when a guest checks in.
- Set up this feature from: Event > Settings > Email, SMS, Notifications > Send email on check-in
- Customize it from: Event > Customize > Templates > Other > Email Sent on Check-In
Check-Out Capability
The check-out feature is useful for events where you need to track guests leaving, so you always know how many attendees are present.
- Enable check-out from: Event > Settings > Check-in / Check-out > Enable Check out
- View the number of attendees at any time from: Reports > Attendance > Attendance Report
Check in with smartphones
Check in guests faster with the Eventora Scanner app for Android and iOS. An internet connection is required.
- Install the Eventora Scanner app:
- Eventora Scanner for Android
- Eventora Scanner for iOS devices - Login in to your Eventora account.
- Select your event and session (if applicable).
- Scan the QR code with your phone's camera.
Eventora Scanner App Settings/Modes
Auto Check-In Active: When you scan a ticket, it automatically checks in without needing to press the check-in button.
Auto Check-In Inactive: When you scan a ticket, ticket details appear on the screen. You must press the check-in button to complete the process.
Kiosk Mode: Scanning is done with the front camera. Combined with Auto Check-In, this is useful for self-service check-in. For example, you can set up tablet stands where attendees can scan their tickets and be automatically checked in.
Check-In with laptops or tablets
- Select Manage > Check-in.
- In the search field, type the guest's name, company, or email.
- Click Check-In next to the guest's name.
- Optionally, click the icon
to edit the ticket or print a ticket/badge.
On-site registrations
You can register new attendees on-site:
- Go to Manage > Check-in.
- Select the icon
in the top right > Registration.
- Click Next, select the ticket type.
- Click Next and fill in the guest's details.
- Click Create Order and CheckIn.
Give access to your team members
To give your team members access to perform check-ins:
- Select Event > Setup > Team.
- Enter user's email and click Add User.
- Select the fields:
CheckIn: Access to the online participant list for check-in.
CheckIn Mobile: Connect to the Eventora Connect Scanner app for scanning participant tickets for check-in. - For more information on assigning roles to your team members, click here.
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Ensure your team member registers at
www.eventora.com if they haven't already, so they can perform check-ins.