Manage Event
Guide for Communicating through Digital Booths
Visitors to your digital booth have the ability to communicate with you via: Contact Form Video Call Chat Contact Form 1. Visitors can contact you through the contact form by clicking on the envelope icon. 2. They fill in their message and press ...
Event Statistics
Event Statistics 1. Go to Reports > More > Dashboard. 2. View information such as: The total number of registrations that have been made. The total number of check-ins. Useful charts for registrations and RSVPs. 3. Select Reports > More > Statistics. ...
Access to Event Management
To access the control panel of your event: Sign up at www.eventora.com, if you haven't already. You will receive a link in your email. Click on it to confirm your email. Go to Manage Events. Next to the event you're interested in, click Manage.
Creating Ticket Purchase Links for Your Website
To add links on your website that direct users to purchase specific ticket types, follow these steps: Link for purchasing a single ticket type Go to Manage > Links. Select the tab Direct links to ticket types. You will see the ticket types with their ...
Updating Data via Excel File
In case you want to bulk edit participant data, follow these steps: 1. Go to Manage > More > Other > Update Data. 2. Click on Export Data to download the Excel file with all registration data. If your event has many participants, downloading the file ...
Upload Photo with Crop Image Functionality
To create an upload photo field with crop image functionality: 1. Go to Event > Setup > Registration Form or Ticket Forms. 2. Select Create a new field. 3. Under the Type field, choose File upload. 4. Under the Field name, enter the text you want, ...
Email Notifications
You can receive e-mail notifications in several cases: when someone registers in your event when someone applies to attend your event (see more about applications by clicking here) when an attendee updates their registration details using Edit Order ...
Guide for Ticket Sending
If you have set tickets not to be sent automatically and want to send them manually at some point, or if you want to resend tickets: Individual Sending Go to Manage > Registrations. Find the participant you wish to contact. Click on the icon next to ...
Registrations Tracking and Referrers
Referrers It's easy to track where registrations come from and see which of your campaigns or referral sites are more successful. You can use referrer links in your campaigns, referral sites, etc. To create referrer links go to Manage > More > ...
Seating
To enable seating please contact us. Tables Automatic Process Go to Manage > More > Seats > Seats. Click the icon under the table to see the list of participants seated at that table. In the list that appears on the right, click the icon next to the ...
Resending and Configuring Email Communication with Participants (Reminder Email)
The following instructions do not concern the resend of RSVP invitations. If you wish to resend RSVP invitations to those who have not responded, go to Manage > Resend RSVPs. See related instructions here: Guide for Sending and Managing RSVPs. Email ...
Email Delivery Report
Email Delivery Status To check the delivery status of your emails (invitations or registration confirmations), go to Manage > Registrations. Next to each registration, there is an email delivery status icon (under Delivery). Refer to the table below ...
Issue and Send Invoices
Eventora offers multiple options for invoicing. Invoices Settings If you would like to issue invoices through Eventora go to Event > Settings> Invoices. At this page you can see all the available invoicing options. If you select an option that has ...
Contact attendees
To contact attendees: Go to Manage > Contact attendees Choose "Send to registration contact persons" or "Send to all attendees" Optionally apply more filters At Step 2, choose if you will contact to all registration types or to specific registration ...
Coupons, Discount Policies, and Reduced Ticket Prices
See below the options you have regarding: Coupons: Create and manage discount coupons. Discount Policies for Ticket Purchases: Apply discounts, such as 20% off the second ticket. Hidden Tickets: Send links or invitations with reduced ticket prices. ...
Enable Donations
To enable donations from participants registering for your event: Go to Event > Settings. In the Fees and Payments tab, select Allow Donations. Click Save. Once donations are enabled, a "Donation" field will be included in the order form. The amount ...
Give Your Team Access to Manage Your Events
Manage Access Per Event To grant your team management access to an event: Select Event > Setup > Team. Enter user's email and click Add User. Select the appropriate fields to grant the corresponding access. If you want to grant full management ...
Ticket Cancellation Option
Enable Participants to: Cancel their registration themselves, if it is free. Cancel all tickets of a reservation by clicking "Cancel Reservation" in the registration confirmation email. Cancel a specific ticket by clicking "Cancel Ticket" in their ...
Popular Articles
Haven't Received Your Certificate? Access It Online
If the event organizer has informed you that you will receive a certificate of attendance and you have not yet received it, please follow the alternative methods below to retrieve it. 1. Check your spam folder Check your spam or junk folder. If you ...
Guide for Filling in the Guest List
Download the template file Go to Manage > Send RSVPs. Download the Excel template by clicking on the blue button . (or download it from here). Instructions ATTENTION! Carefully read the instructions, as minor errors can occur. Complete the Excel ...
Payment Methods
Many methods are supported for accepting payments. You can activate more than one. Card Payments Eventora integrates with the following banks and payment institutions. By opening an account with them, you can accept card payments. The payment ...
Haven't Received Your Tickets? Access Them Online
If you have not received your ticket via email, there are alternative ways to retrieve it. 1. Check your spam folder Check your spam or junk folder. If you find the email there, mark it as "not spam" and add the sender to your list of safe senders. ...
Add WebApp/Website in mobile phone home screen
Read the instructions below to add the WebApp/Website of your event to your mobile home screen Chrome If you are using the Chrome browser after you have opened WebApp/Website, click on the button with the three dots, as you can see in the picture ...