Manage Event
Guide for Communicating through Digital Booths
Visitors to your digital booth have the ability to communicate with you via: Contact Form Video Call Chat Contact Form 1. Visitors can contact you through the contact form by clicking on the envelope icon. 2. They fill in their message and press ...
Event Statistics
Event Statistics 1. Go to Reports > More > Dashboard. 2. View information such as: The total number of registrations that have been made. The total number of check-ins. Useful charts for registrations and RSVPs. 3. Select Reports > More > Statistics. ...
Access to Event Management
To access the control panel of your event: Sign up at www.eventora.com, if you haven't already. You will receive a link in your email. Click on it to confirm your email. Go to Manage Events. Next to the event you're interested in, click Manage.
Creating Ticket Purchase Links for Your Website
To add links on your website that direct users to purchase specific ticket types, follow these steps: Link for purchasing a single ticket type Go to Manage > Links. Select the tab Direct links to ticket types. You will see the ticket types with their ...
Updating Data via Excel File
In case you want to bulk edit participant data, follow these steps: 1. Go to Manage > More > Other > Update Data. 2. Click on Export Data to download the Excel file with all registration data. If your event has many participants, downloading the file ...
Upload Photo with Crop Image Functionality
To create an upload photo field with crop image functionality: 1. Go to Event > Setup > Registration Form or Ticket Forms. 2. Select Create a new field. 3. Under the Type field, choose File upload. 4. Under the Field name, enter the text you want, ...
Email Notifications
You can receive e-mail notifications in several cases: when someone registers in your event when someone applies to attend your event (see more about applications by clicking here) when an attendee updates their registration details using Edit Order ...
Guide for Ticket Sending
If you have set tickets not to be sent automatically and want to send them manually at some point, or if you want to resend tickets: Individual Sending Go to Manage > Registrations. Find the participant you wish to contact. Click on the icon next to ...
Registrations Tracking and Referrers
Referrers It's easy to track where registrations come from and see which of your campaigns or referral sites are more successful. You can use referrer links in your campaigns, referral sites, etc. To create referrer links go to Manage > More > ...
Seating
To enable seating please contact us. Tables Automatic Process Go to Manage > More > Seats > Seats. Click the icon under the table to see the list of participants seated at that table. In the list that appears on the right, click the icon next to the ...
Communication with Participants (Reminder Email)
The following instructions do not concern the resend of RSVP invitations. If you wish to resend RSVP invitations to those who have not responded, go to Manage > Resend RSVPs. See related instructions here: Guide for Sending and Managing RSVPs. Email ...
Email Delivery Report
Email Delivery Status To check the delivery status of your emails (invitations or registration confirmations), go to Manage > Registrations. Next to each registration, there is an email delivery status icon (under Delivery). Refer to the table below ...
Issue and Send Invoices
Eventora offers multiple options for invoicing. Invoices Settings If you would like to issue invoices through Eventora go to Event > Settings> Invoices. At this page you can see all the available invoicing options. If you select an option that has ...
Coupons, Discount Policies, and Reduced Ticket Prices
See below the options you have regarding: Coupons: Create and manage discount coupons. Discount Policies for Ticket Purchases: Apply discounts, such as 20% off the second ticket. Hidden Tickets: Send links or invitations with reduced ticket prices. ...
Enable Donations
To enable donations from participants registering for your event: Go to Event > Settings. In the Fees and Payments tab, select Allow Donations. Click Save. Once donations are enabled, a "Donation" field will be included in the order form. The amount ...
Manage Access to Your Events
Manage Access For One Event Go to Event > Setup > Team. Enter user's email and click Add User. Select the appropriate fields to grant the corresponding access. If you want to grant full management rights, you only need to select "Admin". Roles ...
Ticket Cancellation Option
Enable Participants to: Cancel their registration themselves, if it is free. Cancel all tickets of a reservation by clicking "Cancel Reservation" in the registration confirmation email. Cancel a specific ticket by clicking "Cancel Ticket" in their ...