If you have set the tickets to not be sent automatically and want to send them manually, or if you would like to resend the tickets follow these steps:
To send a ticket, go to Reports > Orders, and search for the order you want. Then select Actions > Send Tickets.
Step 1. Select recipients
- If you want to send tickets to the contact person please choose "Send to registration contact persons"
Other options are: Send to all attendees, Send to all participants that have meeting scheduled or expression of interest, Send to those that ticket is not already sent
- Choose All, checked in or Not check in.
- Choose All, voted or Not voted
- Choose source
- Choose All, Paid or Not paid.
Step 2. Select registration type
You have the option to send emails only to specific subscription types.
Step 3. Send by email/sms
If you have sms enabled, you will be able to send reminder via this option.
If you would like to enable sms sending contact us.
Step 4. Select e-mail template
Select the template you want (usually it's "Registration Confirmation". You can also make changes to the subject and text.
Select More Settings
Select Attach Tickets to attach ticket as PDF.
Click on Preview and then Send.