How to send tickets manually

How do I send tickets?

If you have set the tickets to not be sent automatically and want to send them manually, or if you would like to resend the tickets follow these steps:

Send tickets to 1 order

To send a ticket, go to Manage > Registration(Orders), and search for the order you want. Then select Actions > Send Tickets.

Send tickets to many orders

In order to send tickets to more than one attendee goManage >  Contact attendees.

Step 1. Select recipients

  1. If you want to send tickets to the contact person please choose "Send to registration contact persons"
    Other options are: Send to all attendees, Send to all participants that have meeting scheduled or expression of interest, Send to those that ticket is not already sent 
  2. Choose All, checked in  or Not check in.
  3. Choose All, voted  or Not voted
  4. Choose source
  5. Choose All, Paid or Not paid.

Step 2. Select registration type

You have the option to send emails only to specific subscription types.

Step 3. Send by email/sms

If you have sms enabled, you will be able to send reminder via this option.
If you would like to enable sms sending contact us.

Step 4. Select e-mail template

Select the template you want (usually it's "Registration Confirmation". You can also make changes to the subject and text.

Select More Settings

Select Attach Tickets to attach ticket as PDF.

Click on Preview and then Send.

    • Related Articles

    • Haven't received your tickets? Access them online

      If you haven't received your registration confirmation e-mail and ticket, stay cool, there are other ways to retrieve it. Check your spam folderCheck your spam folder. If you find it there, mark the email message as no-spam, and add the sender e-mail ...
    • Send a video-conference link instead of an e-ticket

      Send a video-conference link instead of an e-ticket For online events, usually you don't need to send a ticket with a QR code, but instead  send the link your video-conference meeting. To do this: At Event > Settings, select the tab Email Template ...
    • Issue and Send Invoices

      Eventora offers multiple options for invoicing.  Invoices Settings If you would like to issue invoices through Eventora go to Event > Settings> Invoices. At this page you can see all the available invoicing options. If you select an option that has ...
    • Send Questionnaire / Survey email

      Follow the steps below to send a questionnaire by email. Α. Configuring email  Go Event > Customize > Templates.  Add New Template or edit an existing one by clicking the pencil icon on the Other Reminder Email Configure the theme and text of the ...
    • Send WebApp/Website Link

      To send the link of your WebApp you will need to edit the relevant email message. Edit Email Message To edit it, go to Event > Customize > Templates > Advanced > WebApp Link Reminder. Do not edit the "Access WebApp" button, as it includes the WebApp ...