How to send tickets manually

How do I send tickets?

If you have set the tickets to not be sent automatically and want to send them manually, or if you would like to resend the tickets follow these steps:

Send tickets to 1 order

To send a ticket, go to Manage > Registration(Orders), and search for the order you want. Then select Actions > Send Tickets.

Send tickets to many orders

In order to send tickets to more than one attendee go: Manage >  Contact attendees.


Step 1. Select recipients

  1. If you want to send tickets to the contact person please choose "Send to registration contact persons"
    Other options are: Send to all attendees, Send to all participants that have meeting scheduled or expression of interest, Send to those that ticket is not already sent 
  2. Choose All, checked in  or Not check in.
  3. Choose All, voted  or Not voted
  4. Choose source
  5. Choose All, Paid or Not paid.


Step 2. Select registration type

You have the option to send emails only to specific subscription types.

Step 3. Send by email/sms

If you have sms enabled, you will be able to send reminder via this option.
If you would like to enable sms sending contact us.

Step 4. Select e-mail template

Select the template you want (usually it's "Registration Confirmation". You can also make changes to the subject and text.

Select More Settings

Select Attach Tickets to attach ticket as PDF.

Click on Preview and then Send.

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